Available on all plans. Only admins can create, edit, or delete skills.
Overview
Global context is loaded in full for every request. Skills work differently: each agent sees the name and a short description of every skill, and reads a skill’s full instructions only when it’s relevant to the current request. This lets you write detailed guidance on many topics without crowding every conversation. Skills are used by chat, chart generation, dashboards, insights, and automation creation. They apply to the whole organization. There’s no per-group scope and no on/off switch for individual skills.When to use skills
Skills work best for modular guidance focused on one concept:- Analysis methods: how to investigate retention, revenue changes, funnel performance, or experiment results.
- Team conventions: rules a team follows, like “finance uses GAAP revenue” or “growth uses calendar weeks in UTC.”
- Playbooks: how to write an A/B test report, triage support tickets, or summarize cohorts.
- Chart preferences: preferred chart types and breakdowns for a topic.
Use models instead when a metric or dataset needs executable SQL that every chart and answer should reuse.
Create a skill
- Open Settings → AI context.
- In the Skills section, click Create skill.
- Enter a Name, for example “Revenue analysis” or “Support triage”.
- In Instructions, describe when and how the AI should use this skill. Instructions can include workflows, definitions, and organization-specific guidance.
- Click Create.
Let the AI save a skill
Admins can also ask chat to save something as a skill, for example “Save how we calculate activation as a skill.” When an admin’s conversation surfaces durable guidance worth keeping, the AI may save or update a skill itself and tells you when it does. Skill changes made by the AI are recorded in the audit log.See which skills were used
When an agent loads a skill, the answer’s thinking steps show Reading<skill name> skill. Click the step to see the instructions the AI read.
Instructions you give in the conversation take priority over a skill. If a skill gives the wrong guidance for a specific question, say so in your message.
Examples
Activation rate
Support triage
Limits
Skill names can be up to 100 characters and instructions up to 50,000
characters.
API
Admins can list, create, update, and delete skills with the public API. If you create a skill through the API without a description, Basedash generates one.FAQ
Can members create skills?
Can members create skills?
No. Only admins can create, edit, or delete skills, so shared guidance stays
consistent. Members can still add personal AI
context for their own preferences.
Can I limit a skill to one team?
Can I limit a skill to one team?
No. Skills apply to the whole organization. For team-specific guidance, use
group context.
Why didn't the AI use my skill?
Why didn't the AI use my skill?
Agents decide which skills to load from the skill’s name and description.
Give the skill a specific name and describe in the first lines of the
instructions when it applies. You can also mention the skill by name in your
question.
Related
AI context
Add global, group, personal, and data source context.
Models
Define reusable SQL for metrics and datasets.
Accuracy and trust
How Basedash AI generates and checks answers.
Chat
Ask questions about your data.