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Gladly, in Basedash.

Gladly is a customer service platform. Connect Gladly to Basedash to ask questions, build dashboards, and automate reporting — all powered by AI.

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Chat / Gladly growth
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Show Gladly weekly trend over the last 12 weeks, with the prior period as a comparison.

Pulled the last 12 weeks from gladly. Up +38% vs. the prior period — growth accelerating in the last four weeks.

Gladly weekly

94 +38% (42)
Gladly
68 +13% (38)
Prior period
12 weeks
0 25 50 75 100 W1W3W5W7W9W11 94 68
Save it to the Acme Corp dashboard.
Ask a follow-up about Gladly…

AI chat

Ask anything about your Gladly data

Imagine ChatGPT or Claude, but with full context of your Gladly schema and how your team uses it. Basedash answers in plain language, backed by real queries.

  • Ticket volume in Gladly broken down by category.
  • Median first-response time in Gladly this week.
  • CSAT trend from Gladly for the last six months.
  • Top accounts in Gladly by ticket count.

Plain-language queries

Ask follow-ups in natural language. Basedash translates them into SQL against your Gladly data.

Knows your business

Basedash learns your KPIs, schemas, and the way your team talks about Gladly.

Agentic by default

Runs multiple queries, resolves errors, and iterates until the answer is right — no babysitting.

Basedash Warehouse

Pair Gladly with 750+ other apps

Bring everything into one managed warehouse and see how Sales, Finance, Product, and operations actually connect.

  • Zero-config warehouse

    Connect Gladly and Basedash sets up a managed warehouse, syncs the data, and is ready to query.

  • Production-safe

    Run heavy analytics queries without ever touching your live application database.

  • Portable on ClickHouse

    Built on standard SQL so your data and queries stay portable, today and tomorrow.

See it on your data

We'll walk through how Basedash works with Gladly and answer questions for your exact use case.